The Notary Public Seal

Privacy Policy

Last updated: January 2026

Section 1

Introduction

The Notary Public ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. This policy is compliant with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African legislation.

Section 2

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  1. Submit a quote request or enquiry form.
  2. Book a consultation with a notary.
  3. Subscribe to our newsletter.
  4. Register for an account.
  5. Contact us via email, phone, or other means.

This information may include your name, email address, phone number, physical address, province of residence, and details about the notarial services you require.

Section 3

How We Use Your Information

We use the information we collect to:

  1. Connect you with qualified notaries in your area.
  2. Process and respond to your enquiries.
  3. Facilitate bookings and consultations.
  4. Send you relevant information about our services.
  5. Improve our website and services.
  6. Comply with legal obligations.

Section 4

Disclosure of Your Information

We may share your information with:

  1. Notaries Public and law firms within our network who can assist with your matter.
  2. Service providers who assist us in operating our platform.
  3. Legal authorities when required by law.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Section 5

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Section 6

Your Rights Under POPIA

Under the Protection of Personal Information Act, you have the right to:

  1. Request access to your personal information.
  2. Request correction of inaccurate information.
  3. Request deletion of your personal information.
  4. Object to the processing of your personal information.
  5. Lodge a complaint with the Information Regulator.

Section 7

Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Section 8

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Section 9

PAIA Manual

In compliance with section 51 of the Promotion of Access to Information Act 2 of 2000 (PAIA), our PAIA Manual is available for download. This manual explains how to request access to records held by Spence Attorneys.

Download PAIA Manual (PDF)

Section 10

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Information Officer:

Information Officer
Natalie Macdonald-Spence
Email
natalie@spencelaw.co.za
Phone
+27 21 532 9224
Address
Office 8, PineworX, Lonsdale Way, Cape Town, 7405, RSA

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